| 1.How could I get samples? |
| We can supply some free samples(total values under ten US dollars)
if you have a FedEx\DHL\TNT\UPS,account no or other courier freight collectable
account and agree to pay the courier freight,if the total value of samples is
more than ten US dollars,we will ask you to pay for the samples and courier
freight,We will send the samples to you after receipt of your payment, if you
dont't have a courier account,you can send your courier to collect samples from
our company. |
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2.How much the courier freight will be for the samples?
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| Courier freight depends on the quantity,weight and volume of the samples. |
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3.How can I get your price list?
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| Please send Email or fax to inform us which items you are interested in. We
will give you our best price idea within 24 hours. |
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4.Can we have our logo or company name to be printed on your products
or the package?
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| Yes.Logo or imprints can be printed on our products by silkscreen printing. The
minimum quantity or silkscreen printing is 2000 units per logo. You can send us
the artwork by Email in .CDR and .AI format, if you want your logo. company
name to be printed on the package for the products such as gift box,paper card,
the minimum order is 3000 units per model. You can send us the artwork by Email
in .CDR and .AI format, format. |
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| 5.How to place an order?
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Please send us your purchase order by Email or fax. Or you can ask us to send
you a proforma invoice for your order. We need to know the following
information for your order.
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| * Shipping information-company name,street address,phone number,fax
number,destination airport or sea port,transportation method(by courier,by air
or by ocean container)
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| * Product information-model numbers,quantity,unit price. |
| * Delivery time required. |
| * Freight payment(by collect or prepay) |
| * Forwarder's contact delails(in China or HongKong) |
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| 6.What's your usual payment term for
orders? |
| Telegraphic transfer(T/T) to our company bank account after order confirmation.
We don't accept panyment by credit card. |
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7.How can the products be sent to us? |
| For small quantity or weight less than 20Kgs,sent usually by courier,For orders
from 20 to 500Kgs, can be sent by air to the airport near you. For big quantity
or volum,sent usually by ocean container. The transportation way depends on
client's choice, Freight depends on quantity,weight,volume,transportation way,
destination country(airport,sea port). |
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| 8.Can you arrange the transportation
for us? |
| Yes. We can arrange sea, air and courier transportation. |
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| 9.What's the warranty of your products? |
| 6 months to 12 months,depending on the products.We accept free replacement for
defective products. |
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| 10.Do you accept OEM projects? |
| Yes, OEM projects are welcome. |
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| 11.How can we get your mothly new
products announcement? |
| Please Email us and inform us your requirements. Or register in our website, we
will send you the password. |
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| 12.I just want to buy a few pieces of
your products,what to do? |
| We are manufacturer and we dont's accept retail order.but we can accept trial
order first. |
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